For a brief time, I worked for one of those soulless corporate giants that returns to its shareholders a very pretty profit which ensures that the executives will get a big fat bonus and that its clients and employees will regret their relationship with them. Or some will, anyway. I did. Ours was the highest-earning store in a very high-earning region. And I was one of their highest earners (I had a friendly competition with another girl for top sales every month which was funny for us since we all shared our passwords and often closed for each other when we were ready to go out back and smoke.) We had a FU attitude toward most of the rule book because we could. They were actually a little afraid of us. HQ was in one of those parts of the country that is about 17 years behind the times, and their edicts reflected that. But for the most part, they left us alone.
Some of the rules were just laughable: gentlemen associates could not have hair that touched their collars and lady associates could not wear a skirt higher than three inches from their knee. Mind you, we were selling glasses. In the early 90s. To men with long hair and women with hardly any fabric covering their crotches.
Some of the other rules were just awful: we could be terminated for meeting outside of work if more than three of us were present. We were denied lawful compensation for travel times to mandatory conferences that we went to from the store. But the worst of all was that we were asked to lie to our patients. We were told to sell them things they didn't need, and that were not in their best interest. It was horrible.
Our parent company purchased stock in a company that made equipment to process a particular lens that is medically appropriate in a few cases but only a few. We were told to sell it to everybody. It's a shitty lens. It causes halos and distortion and visual anomalies, but that was where the company saw its profit, despite the fact that we refused to sell it and made them more money by selling designer frames. They had a business model and they were sticking to it. And we were very naughty. They swooped down on us with exhortations, bonuses, displays, demonstrations, and punishments for the reluctant. And yet we refused to sell it. We still made them a ton of money, but all they could see was lost revenue because we weren't selling this one product. What they didn't see, and what few corporations ever see, was that we had a relationship with our customers. They trusted us. Our subculture was to make sure that our clients walked out of our store looking amazing but more importantly, seeing well. That's why they came back to us and brought the people they cared about in with them. But our corporate culture was 180° in the opposite direction and they won. They fired our General Manager, replaced her with a lovely but terrified young woman who could no more handle our patients (some of Hollywood's biggest names) than she could handle us (a group of really pissed off sales people.)
She was forced to fire a bunch of us. She cried when she terminated me. I ended up comforting her.
It was an interesting lesson in just how bad the corporate world can get. When the people at the top really have no idea what the people at the bottom are doing, they get suspicious and nasty. They start to assume that their employees are up to no good, because that's their MO. (To be fair, one of ours was stealing designer sunglasses to sell on Venice Beach, but Loss Prevention went after the Latino lab rat and not the white sales guy who was actually walking off with bag after bag of frames.) Can you say "projection"?
I recently Googled my old employer, and let's just say the news isn't good. I'm not particularly happy about this. They have a lot of lives in their hands and I would rather those people be secure and happy. But little seems to have changed since those days.
I can say that they are better than these folk.
I don't even know what to make of them. Halloween is a foul mess this year.
Saturday, October 29, 2011
Thursday, September 29, 2011
I learned a few things about a certain cowboy that I shared on Prose Before Hos. Surprised the heck outta me!
Wednesday, September 21, 2011
Such a Stain
My heart tonight is with the family and with that man who had to murder his brother for a paycheck.
Labels:
barbarian,
cop killer,
death penalty,
dna,
georgia,
innocence project,
justice,
troy davis
Tuesday, September 13, 2011
Wednesday, September 7, 2011
Meanwhile
Saturday, September 3, 2011
The Macaroni That Came Out of My Brother's Nose and His Bunk Bed Which Pepermint Patty and I Broke
I collect people. And I hang onto them. I am, in fact, a people-hoarder. I own almost nothing but my friends are almost too numerous to count at this stage in my life. According to my various social networks, I am in regular contact with well over 1,000 people. That's either a sign that I have a serious problem or a sign that I will live really long. Opinions vary.
One of these friends is a girl I have known since I was 9 years old. She was and is a carrot top with a wicked sense of humor. We called her Peppermint Patty since the freckle situation and hair were beyond amazing. We keep reconnecting and remembering why we connected in the first place. (Well, I know why I do. She's smart, hilarious, generous, and fascinating. I have no idea what she gets out of it.) And we recently reconnected again after more than twenty years. She has a wonderful husband, two incredibly engaging imps, a lunatic dog, and a lovely home from which she does important work.
We got to spend a day together last week and yes, I snorted. Several times in fact. I was quite sure I was going to get my giggle on but I really wasn't expecting to find in her memory a wealth of anecdotes from my early years that I had lost in a sea of slights and follies. She actually remembers the best parts of my childhood while I apparently clung to a whole lot of sibling rivalry and latchkey woe-is-me moments.
We both remember the macaroni that shot of of my brother's nose though. That was epic. It was accompanied by a rather large quantity of milk. And it sent the three of us into the kind of hysteria that only children know. I would die tomorrow if I could find that level of pure joy today. Although I came close reliving that moment with PP last week hearing her tale of how we both climbed onto the second bunk of my brother's bed and began rocking it while he sat beneath us egging us on until the entire structure came crashing down upon him from which pile of debris he shouted "GET OFF ME!!!!" while PP and I inquired whether the other had heard something as we jumped up and down. How do I not remember this?
Watching her children, the eldest of whom is the age now that her mother and I were when we met, I see before them a whole strange road of hijinks and low points. They are both as pretty, smart, and funny as their mother and they have their father's handsome carriage, seriousness, and focus as well. I have been worried about the future of this country, and I am worried for them. Although the fact that they are our future is a great relief to me. I am perfectly willing to hand over the reins to these two little creatures as soon as they can handle the ride. I just wish they were getting a better deal.
Neither one got the freckles though.
One of these friends is a girl I have known since I was 9 years old. She was and is a carrot top with a wicked sense of humor. We called her Peppermint Patty since the freckle situation and hair were beyond amazing. We keep reconnecting and remembering why we connected in the first place. (Well, I know why I do. She's smart, hilarious, generous, and fascinating. I have no idea what she gets out of it.) And we recently reconnected again after more than twenty years. She has a wonderful husband, two incredibly engaging imps, a lunatic dog, and a lovely home from which she does important work.
We got to spend a day together last week and yes, I snorted. Several times in fact. I was quite sure I was going to get my giggle on but I really wasn't expecting to find in her memory a wealth of anecdotes from my early years that I had lost in a sea of slights and follies. She actually remembers the best parts of my childhood while I apparently clung to a whole lot of sibling rivalry and latchkey woe-is-me moments.
We both remember the macaroni that shot of of my brother's nose though. That was epic. It was accompanied by a rather large quantity of milk. And it sent the three of us into the kind of hysteria that only children know. I would die tomorrow if I could find that level of pure joy today. Although I came close reliving that moment with PP last week hearing her tale of how we both climbed onto the second bunk of my brother's bed and began rocking it while he sat beneath us egging us on until the entire structure came crashing down upon him from which pile of debris he shouted "GET OFF ME!!!!" while PP and I inquired whether the other had heard something as we jumped up and down. How do I not remember this?
Watching her children, the eldest of whom is the age now that her mother and I were when we met, I see before them a whole strange road of hijinks and low points. They are both as pretty, smart, and funny as their mother and they have their father's handsome carriage, seriousness, and focus as well. I have been worried about the future of this country, and I am worried for them. Although the fact that they are our future is a great relief to me. I am perfectly willing to hand over the reins to these two little creatures as soon as they can handle the ride. I just wish they were getting a better deal.
Neither one got the freckles though.
Wednesday, August 31, 2011
Tickled Pink
Labels:
america,
cigarettes,
hell,
inequality,
justice,
MLK memorial,
prose before hos,
published
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